Ordering
Place your orders by post or email using the order form. Prices reflect size as well as scarcity and ease of propagation. Most pot-grown plants are in 1 litre or 10cm pots, some have to be larger. Where two prices are given, this reflects seasonal variation.
A more recently propagated plant will be smaller and cheaper. Always use the higher price - we will adjust the total if the lower price applies. Minimum order £15 plus carriage. We can only accept orders accompanied by a cheque! Please write a limit cheque, that is leave the amount blank, work out the cost of your plants plus carriage, then cross the cheque 'Not to exceed £36.50', or whatever. We can't make it out for more than that, but can make it out for less if something's out of stock, cheaper prices apply, or if carriage is less than expected. We will not cash the cheque until just before we send the plants. We cannot accept cards. We never make substitutions unless you ask us to.

We can deliver prepaid orders to any of the plant sales we attend, carriage free, but you must give us plenty of notice. The days before a plant sale are even more manic here than usual.

Plants will be sent out from the first week of October. We expect to finish the main batch of orders by late November. Later orders are dealt with as they arrive, but we will not post anything between mid April and the end of September. Order as early as you can. Some items sell out quite soon. First come first served, but we reserve the right to ration scarce items to one per customer if necessary.

Carriage
Plants are normally sent in closed boxes, by carrier on a 48 hour cycle, but in some
areas we may deliver in open boxes with our own van. We charge £9.50 for 1-12 plants, plus an extra 50p per plant thereafter, to England, Wales and the lowlands of Scotland (excluding offshore islands). To the rest of the UK we use Royal Mail: allow double the cost of your plants in your 'not to exceed' cheque, but we'll try to keep the cost down. Let us know if you expect to be on holiday during October so we can avoid these dates. If you include an e-mail address we will advise you on dispatch. Please also note any special instructions to the carrier (e.g. if out please leave in back porch - no signature needed).

On arrival
Unpack immediately. Plant or pot up divisions straight away (but see notes in catalogue on Arisaema, etc). Consider whether to plant pot-grown specimens or to leave them potted until spring. Only you have the experience to judge under your conditions. Please tell us promptly if a plant is in bad condition; we can only consider a replacement or refund if plants arrive dead or ungrowable. Bear dormancy in mind before panicking!

Names, hardiness
We are serious plantspeople who try very hard to name our plants correctly. However, we can make no guarantee of their accuracy, especially at this esoteric end of horticulture where there is sometimes genuine uncertainty and disagreement about naming. We use the Plant Finder as a guide to up-to-date nomenclature, unless we disagree with their view. Similarly, we can only give pointers about hardiness and suitable conditions, based on our own experience and the literature. But if you have tracked us down, you're likely to be a serious gardener / plantsperson who understands this.

Sorry, no visitors
We are unable to sell plants to calling customers; however, we can usually arrange for you to collect an order from our house. Our nursery is not at this, our home address. So, down to business…

If you need advice regarding your purchase please E-mail,
we are proud of our reputation for good customer service.